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Terms and Conditions

Last Updated: March 9, 2026

Welcome to DISANTINO. These Terms of Service (hereinafter referred to as the "Terms") apply to your access, use, and any purchase made on the official DISANTINO website (www.disantinowater.com, hereinafter referred to as the "Website"). By entering or using this Website, you agree to be legally bound by these Terms, our Privacy Policy, and our Cookie Policy.

If you do not agree to any part of these policies, please immediately discontinue using this Website.


Terms of Service

For product sales, delivery, and customer service within the Taiwan region, DISANTINO Bottled Water Trading LLC (UAE) has authorized DISANTINO Taiwan Inc. to manage all relevant operations and services.
By browsing this Website or purchasing products through it, you agree to abide by these Terms as well as any other policies referenced herein.
We reserve the right to modify or update these Terms at any time. Updated Terms will be posted on the Website and will become effective immediately upon publication.

Eligibility

By using this Website, you represent and warrant that:
  • You have reached the legal age of majority in your jurisdiction.
  • You possess the legal capacity to enter into a binding contract.
  • All information provided by you is true, accurate, and complete.
We reserve the right to refuse service to anyone, for any reason, at any time.

Products and Availability

DISANTINO offers natural mineral water products and related merchandise through this Website.
All products are subject to availability. We reserve the right to:
  • Limit the purchase quantities of any product.
  • Modify or discontinue any product at any time.
  • Correct any errors in product pricing or descriptions.
While we endeavor to display product information as accurately as possible, we cannot guarantee that your device's screen will perfectly reflect the actual color or packaging of the products.

Orders

By placing an order through this Website, you agree that:
  • The billing and shipping information provided is true and correct.
  • You are authorized to use the designated payment method.
We reserve the right, at our sole discretion, to refuse, cancel, or limit any order. We also reserve the right to cancel any orders that suspect fraud, unauthorized transaction activities, or unauthorized resale behavior.

Pricing and Payment

Product prices displayed on this Website may vary by region and may be subject to additional taxes, customs duties, or shipping fees.
DISANTINO reserves the right to adjust prices at any time without prior notice. All orders must be paid in full prior to shipment.

Shipping

Estimated delivery times are projections only. Actual delivery may be delayed due to regional factors, logistics companies, or other uncontrollable circumstances.
Once products have shipped, DISANTINO shall not be held liable for any delays caused by logistics providers, customs procedures, or events of force majeure.

Returns and Cancellations

For detailed provisions regarding product returns, handling of damaged items, or order cancellations, please refer to our Return Policy on this Website.

Intellectual Property

All content on this Website, including but not limited to:
  • Logos
  • Trademarks
  • Product designs
  • Images
  • Text content
  • Graphic designs
  • Website layout and design

is the exclusive property of DISANTINO or its licensors and is protected by applicable intellectual property laws. No part of this Website may be copied, reproduced, distributed, republished, or used for any commercial purpose in any form without prior written consent.

Third-Party Links

This Website may contain links to third-party websites. DISANTINO is not responsible for the content, accuracy, or policies of those websites. Accessing and using third-party websites is entirely at your own risk.

Limitation of Liability

To the maximum extent permitted by law, DISANTINO shall not be liable for any:
  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
arising out of or in connection with the use of this Website or the purchase of products. In no event shall our maximum aggregate liability exceed the purchase price of the specific product involved.

Indemnification

You agree to indemnify, defend, and hold harmless DISANTINO, its affiliates, employees, and partners from and against any claims, losses, or legal liabilities arising from your violation of these Terms or your improper use of this Website.

Contact Information

If you have any questions regarding these Terms, please contact us at:
Customer Service Email: hello@disantinowater.com