Dear Valued Customer,
DISANTINO Taiwan Inc. will never, under any circumstances or for any reason, request your financial account or credit card details via phone calls or text messages. Furthermore, we will never instruct you to visit a bank counter or operate an ATM.
If you receive suspicious calls or text messages, please remain highly vigilant and do not trust or follow instructions from unknown callers. Should you have any doubts, please contact DISANTINO Taiwan Inc. immediately or dial the National Police Agency's 165 Anti-Fraud Hotline for verification.
DISANTINO Taiwan Inc. will never, under any circumstances or for any reason, request your financial account or credit card details via phone calls or text messages. Furthermore, we will never instruct you to visit a bank counter or operate an ATM.
If you receive suspicious calls or text messages, please remain highly vigilant and do not trust or follow instructions from unknown callers. Should you have any doubts, please contact DISANTINO Taiwan Inc. immediately or dial the National Police Agency's 165 Anti-Fraud Hotline for verification.
Key Signs of Scams & Phishing
- Spoofed Caller IDs: Please exercise extreme caution if you receive incoming calls starting with "+", "+2", or "+886". Be alert to tactics involving phone number spoofing, where scammers impersonate specific corporations, banks, or judicial authorities.
- Suspicious Links & Invites: Do not click on unknown links or accept unsolicited LINE friend invitations or text messages.
- Common Pretexts: Scammers often use false claims such as "duplicate orders" or "accidental installment setups" to gain your trust before guiding you through online banking or ATM operations.
What to do: If a matter involves your bank account or financial transactions, please contact your bank directly through their official number. If a caller demands that you operate an account or provide personal details, refuse immediately to protect yourself from fraud.
Tips to Enhance Your Information Security
- Update Passwords Regularly: Change your account passwords periodically.
- Strengthen Password Security: Use a complex combination of uppercase and lowercase English letters mixed with numbers.
- Avoid Public Computers: Refrain from entering your sensitive account credentials or passwords on shared or public computers.
Sincerely,
DISANTINO Taiwan Inc.
Official Verification Channels
165 National Anti-Fraud Website: https://165.npa.gov.tw/#/DISANTINO Taiwan Customer Service Hotline: (02) 2995-9188
DISANTINO Taiwan Official LINE@ Account: disantino_tw
DISANTINO Taiwan Customer Service Email: hello@disantinowater.com
